Imagine planning your trip to Malaga with the help of a virtual assistant who understands your tastes and preferences. Grupo Premium has made this possible with Marysol, an artificial intelligence assistant designed to facilitate interaction between customers and the services we offer.
Technological innovation in the Malaga hospitality industry: What is Marysol?
In collaboration with AI Profit Lab, Grupo Premium has developed Marysol. This AI tool introduces a new approach to hospitality and leisure in Malaga. This assistant not only optimizes the internal efficiency of our operations but also improves the customer experience, providing instant access to information about our hotels, restaurants and terraces.
The name Marysol evokes the warm and sunny atmosphere of Malaga and underlines the connection of this technology with local culture. Thanks to its design, Marysol is helpful for both residents and tourists looking to discover the city in a personalized way.
How Marysol improves Grupo Premium’s customer experience
Marysol is designed to simplify the planning of your visit to our spaces. From reservations management to personalized recommendations, this virtual assistant is able to adapt to your needs. Whether you want to organize an event or enjoy a dinner in one of our restaurants, Marysol guides you through every step.
The services offered include:
- Booking management in our restaurants and hotels.
- Up-to-date information on events and leisure spaces.
- Assistance in the purchase of gift cards.
- Subscribe to our newsletter to receive the latest news from Grupo Premium.
Try Marysol and discover new ways to interact with Grupo Premium
Suppose you are looking for an efficient way to manage your reservations or explore what Malaga has to offer. In that case, Marysol is a practical and accessible option. Through our website, you can use Marysol‘s interactive chat to make arrangements, stay informed about our events or subscribe to our newsletter.
Why is artificial intelligence key to our offer?
For José Manuel Montalvo, manager of Grupo Premium, the implementation of artificial intelligence is a fundamental part of the evolution of service in the hospitality industry. According to Montalvo: “With Marysol, we improve efficiency and customization, which results in a more complete experience for our customers.”
This development positions Grupo Premium as a pioneer in the adoption of AI within the sector, improving both service quality and customer satisfaction.
Marysol FAQs
- What is Marysol? Marysol is an artificial intelligence assistant developed by Grupo Premium and AI Profit Lab, which aims to improve the interaction between our customers and services.
- How does Marysol work? Through a chat system on our website, Marysol facilitates the management of reservations and the purchase of gift cards and offers personalized recommendations based on user preferences.
- What services does Marysol offer? Marysol allows users to manage reservations, obtain information about our leisure spaces, subscribe to the newsletter and access personalized suggestions.
- How does Marysol improve the customer
experience? Its ability to adapt to the individual needs of each client visit is more agile, allowing you to enjoy a more personalized experience in our establishments.
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